News Details

Excellence in Customer Service

Date Posted: Thu, 02 Jan, 2020

Excellence in Customer Service



Zen Professional Development would like to invite our BBG Colleagues to the KHDA Approved Professional Learning workshop: Excellence in Customer Service.

This KHDA approved workshop introduces the basic concepts of customer service and dives into effective customer service techniques and practices. It will benefit anyone who deals directly with a business or organization’s customers.

Delivering outstanding Customer service is key to the financial performance of any organisation, recent studies confirm that by 2020 the biggest motivator for consumers will be service, not product or price, therefore investing in upskilling your customer service skills is a must for those wanting to offer an exceptional level of service to their clients.

Duration : 5 hours 

Please book the workshop via the following link : https://zenpd.ae/event/customer-service-training-2/

Special 20% discount for BBG members on all Professional Learning courses. To avail the discount, please log-in here using your membership credentials and select the offer.